It asks me to sign in again
It asks me to sign in again
The connection dropped or your sign-in expired. Reconnect Readray in your agent’s connector
settings.
The note keeps saying it's being written
The note keeps saying it's being written
That’s normal. Long videos can take a few minutes, so please wait a little. Saving the same link again as a new source uses credits again. Asking again for the same note on an existing source returns the note you already have, with no credits used.
The note or script is cut off
The note or script is cut off
Up to 40,000 characters are shown at a time. If it’s longer, a link to the full content comes
with it.
It says analysis failed
It says analysis failed
Members-only or private videos, pages that need a sign-in, and damaged files can’t be analyzed.
It says I'm short on credits
It says I'm short on credits
Top up your credits, or change
model to free and try again. Nothing was created and no
credits were deducted. See Credits for details.It says there are too many requests
It says there are too many requests
Wait for the time shown in the response, then try again.
It can't find a note I know exists
It can't find a note I know exists
Check that you connected with the account that has that note.
I can't make notes
I can't make notes
You may not have allowed writing when you connected. In Readray, go to Settings → Connected
apps, disconnect, then reconnect with writing allowed.
Edits I made on the web don't show up
Edits I made on the web don't show up
For now, it shows the note as it was first created.
If that doesn’t solve it, let us know at support@lilys.ai.